Privacy Policy

Celtic Pools respects your privacy and is committed to protecting your personal data. This Privacy Policy sets out how we collect, use and share your personal data. We want to be as transparent as possible to ensure that you are fully informed of your rights and how we use your data. This will allow us to provide you with the best experience when you interact with us.

Celtic Development Pools Limited is registered as a controller with the Information Commissioner’s Office (ICO) and is responsible for your personal data (“we”, “us” or “our” in this Privacy Notice)

The registered details can be found below:


If you have any questions about this policy or about your personal data, please email us at [email protected] or write to us at the address below:

Celtic Development Pools,
Celtic Park,
G40 3RE

We use a variety of personal data depending on the services we deliver to you. When you interact with us through our website/apps or offline, we may collect and process the following information about you:

PERSONAL INFORMATION:Includes name, address, title, date of birth, gender, email address, telephone number(s), username or similar online identifier, password, your interests, preferences, feedback and survey responses.
BILLING AND TRANSACTION DATA:Includes bank account, payment card details, billing address, details about payments to and from you, tickets and other services you have purchased from.
TECHNICAL DATA:includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, your login history, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
USAGE DATA:Includes information about how you use our website, products and services.
MARKETING AND COMMUNICATIONS DATA:Includes your preferences in receiving marketing from us and your communication preferences.
CTV DATA:Including video images of you from CCTV systems which we have in place at our Celtic Park office.

We use personal data which we have obtained for the purposes described in this policy. This may include signing up for an online account, completing a form (online or offline), registering to receive marketing communications from us or otherwise expressly providing us with your personal data. Your personal data is gathered in the following ways:

WEBSITE:When you visit our website/app or you provide us with any personal data through our website/app, including when you sign up to receive marketing communications, when you fill in any forms on our website, subscribe to our newsletter or when you create an online account with us through our website.
PURCHASES:When you purchase any goods or services from us, such as tickets. Where a third party processes your personal data on our behalf to fulfil your purchase, we may receive personal data about you and your purchase from such third party.
COMPETITIONS:If you enter one of our competitions, your personal data is collected in the entry form.
COMPLAINT / ENQUIRY: When you make a complaint or enquiry, your personal data may be collected by a member of staff or will otherwise be collected via the format you choose to make your complaint or enquire (post, email or telephone).
CCTV:We maintain a CCTV system at our Celtic Park store. This is primarily for reasons of public safety and for the prevention and detection of crime. Footage is handled in accordance with applicable laws, and in particular is only held for a limited period of time before it is automatically deleted.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

We do not make any decisions about you by solely automated means.

We will only use your personal data where we have a lawful basis to do so, which will include one or more of the following:

You have the right to see what personal data we hold about you, to ask us to correct inaccuracies or to delete your personal data. You also have the right to ask us to restrict the processing of or object to our processing of your personal data. You are entitled to exercise any of the following privacy rights:

RIGHT TO OBJECT:You can object to our processing of your personal data. Please contact us as noted below, providing details of your objection.
ACCESS TO YOUR PERSONAL DATA:You can request access to a copy of your personal data that we hold, along with information on what personal data we use, why we use it, who we share it with, how long we keep it for and whether it has been used for any automated decision making. You can make a request for access free of charge by contacting us as noted below.
RIGHT TO WITHDRAW CONSENT: If you have given us your consent to use your personal data to send you marketing emails, you can withdraw your consent at any time by updating your settings in our preference centre or by clicking the “unsubscribe” link in any marketing email which you receive.
RECTIFICATION:You can ask us to change or complete any inaccurate or incomplete personal data held about you.
ERASURE:You can ask us to delete your personal data where it is no longer necessary for us to use it, you have withdrawn consent, or where we have no lawful basis for keeping it.
PORTABILITY:You can ask us to provide you or a third party with some of the personal data that we hold about you in a structured, commonly used, electronic form, so it can be easily transferred.
RESTRICTION:You can ask us to restrict the personal data we use about you where you have asked for it to be erased or where you have objected to our use of it.
MAKE A COMPLAINT:You can make a complaint about how we have used your personal data to us by emailing us at [email protected], or to a supervisory authority – for the UK this is the Information Commissioner’s Office, at

To make enquires for further information about exercising any of your rights in this policy, please contact us at [email protected]

We may use your personal data to send you marketing communications, where you have:

You can ask us to stop sending you marketing communications at any time by clicking the “unsubscribe” link which shall be provided with all marketing communications, by changing your preferences within the Preference Centre at any time or by contacting us at [email protected].

We are committed to providing you with information on products and offers which are relevant to you. If you provide us with your consent to receive marketing communications, we may use your personal data to promote our adverts to you on social media platforms (for example, Facebook or Twitter). Please note, you may receive adverts from us which are not connected to having provided us with your personal data. An example of this may be when a social media platform uses the information provided by users in accordance with its privacy and cookies policies to tailor and target advertisements. We are unable to accept any responsibility for advertisements of this nature.

We will share personal data with relevant third parties where:

We will only share your personal data with third parties to the extent needed for those purposes. We will also share your personal data with our sub-contractors where it is necessary to do so as follows

IT SUPPLIERS:Information may be stored and processed on systems provided and supported by our third party IT suppliers (such as our provider(s) of cloud hosting services).
PAYMENT PROCESSORS:For the purposes of processing any payment which you make to us.
DELIVERY ORGANISATIONS:For the purpose of delivering goods or services ordered from us.

We may need to store or transfer your personal data outside the European Economic Area (EEA) to service providers, agents, subcontractors and regulatory authorities in countries where data protection laws may not provide the same level of protection as those in the European Economic Area (EEA), such as the USA.

We will only transfer your personal data outside the EEA where either:

We will retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, and always in accordance with applicable law. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process your personal data and any relevant legal obligations.

We use cookies to track your use of our website. A cookie is a small file which is sent to your browser and stored on your computer’s hard disc. They help us understand where we can improve the information and services provided.

For further and more detailed information on how we use cookies, please refer to our Cookie Policy here.

This Privacy Policy provides up to date information about how we use your personal data and will update any previous information we have given you.

We may update this policy and only notify you if we make any material changes to the manner in which we process and use your personal data. We recommend that you check this page periodically to review the latest version.

– Last Updated: 24 May 2018 –